2 Seats in 1: Two Modes of Harness use : Rear-Facing and Forward-FacingExtended Use: 6 headrest, 6 shoulder harness positions accommodate your growing child from 5-65 lbsErgonomic Seat Base: Wider, ergonomic seat base fits a broader range of childrenBuckle Positions: 2 crotch buckle positions to adjust for more seating space as child growsAir-Flow Vents: built-in ventilation provides airflow to your child, keeping them comfortable during every rideDual Cup Holders: Two built-in cup holders keep drinks and snacks within reach – allows driver to stay focused on the roadBuckle Pockets: Small storage pockets on the side of seat make buckles easy to find. Pockets keep metal tongues out of the sun to protect from buckle burnsUp-Front Harness Adjust: Central, front access to harness adjuster provides an easy way to adjust child's harness for an accurate, snug fitMachine-Washable: Durable fabrics – remove for easy cleaningHarness Covers: Provides additional support and comfort by preventing harness straps from rubbing on child's neck.Removable Body Pillow: Body pillow provides additional support and comfort for infant– removable as baby growsSureSafe Installation System: For a quick, secure installation, SureSafe includes easy to use connectors and a set of LATCH guides, which improves proper installation by 2X (compared to standard latch installations)Evenflo Stratos Convertible Car Seat, Silver Ice 2 Seats in 1: Two Modes of Harness use : Rear-Facing and Forward-FacingErgonomic Seat Base: Wider, ergonomic seat base fits a broader range of childrenBuckle Positions: 2 crotch buckle positions to adjust for more seating space as child growsMachine-Washable: Durable fabrics - remove for easy cleaning
RETURN & WARRANTY
We want our customers to be 100% satisfied with their order. If the items you purchased are not exactly what you expected, call us within 30 days and we will issue a full refund (minus shipping and handling costs). All returns must be new, unused, and contain all original packaging and accessories. We cannot accept returns of products that have been used or altered in any way. To initiate a return, contact us at 1-707-456-7459 or customerservice@walcial.com to obtain a return authorization number. Make sure to indicate your customer name, order#, reasons for return and a way to reach you.
If any item(s) on you order is damaged, defective, incorrect or missing parts, you must contact us at 1-707-456-7459 or customerservice@walcial.com within 5-7 business days after delivery so we can issue an RMA number. We will ask that you please return the order in its original form and packaging (a return shipping label will be provided). Walcial will promptly send replacements or issue a credit towards future purchase as soon as we receive the items back from you. We regret that we will not be able to accept damaged, or wrong item claims after 5-7 business days from the delivery date.
CANCELLATIONS
Should you cancel your order before a digital proof is produced, we will not charge any fee to do so. Cancelling an order once a proof is produced, but prior to customer approval, will result in a $25 processing fee per order. If you cancel the order after the proof is approved, we will charge 100% of the order.
